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How to Solve Outlook Keeps Freezing or Crashing Issue?

  • Writer: Roger Reed
    Roger Reed
  • 2 days ago
  • 2 min read
How to Solve Outlook Keeps Freezing or Crashing Issue

Outlook crashing mid-way frustrates and wastes the precious time of the day. It usually crashes because of a large mailbox, add-in conflicts, an outdated version, or corrupted PST/OST files. What should be done when something like this happens? 


Try any of these fixes to resolve Outlook freezing or crashing issues:


Disable Add-ins


  • Open the Outlook app.  

  • Go to File > Options. 

  • Click Add-ins. 

  • Choose COM Add-ins > Go. 

  • Uncheck all add-ins, and click OK.

  • Restart Outlook. 


Install the Latest Updates 


  • On Outlook, go to File > Office Account.

  • Click “Update Options.” 

  • Choose “Update Now.” 

  • Once the update is installed, restart Outlook. 


If you need to update your Windows, follow the instructions below: 


  • On your PC, press the Windows + I keys to open Settings. 

  • Select “Windows Update.”

  • Click on “Check for updates.”

  • Install any available updates.

  • Once the installation is finished, restart your PC.


Repair Office 


  • Press the Windows + R keys. 

  • Type the code: appwiz.cpl in the given field and press Enter.

  • Find Microsoft 365 or Microsoft Office in the list.

  • Right-click on it and select “Change.”

  • Click on “Quick Repair.” If it does not work, choose “Online Repair.” 

  • Click on Repair. 

  • Wait for it to complete, then restart the computer. 


Create a New Outlook Profile


  • If no fixes work, then the last resort left is creating a fresh Outlook profile: 

  • Close the Outlook application. 

  • Press the Windows button. 

  • Search for and open the Control Panel. 

  • Search Microsoft Outlook, then select Show Profiles from the Mail Setup dialog box.

  • Click on Add to create a new profile if the current one is corrupted.

  • Enter a new profile name, then click on the “OK” button.

  • Add your account details and complete the setup.

  • Select “Always use this profile,” then click on the new profile.

  • Open Outlook and test it.


 
 
 

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